Terms & Conditions
Last updated: 2025
1. Booking
All bookings are subject to availability and confirmation. Payment via PayPal or POK confirms your booking instantly. Bank-transfer bookings remain pending until payment is verified by our team.
2. Cancellation policy
Cancellation terms to be confirmed. Please contact us if you need to modify or cancel your booking.
3. Refunds
Refund terms to be confirmed. Refunds, where applicable, are processed via the original payment method within 14 days.
4. Service limitations
We provide residential care suited to elderly residents. Specialised medical care outside our scope may require external services arranged separately.
This text is a draft for review. Final legal text should be reviewed by a qualified lawyer before publishing.